Terms of Use

Helvetia IPTV provides Internet Protocol Television (IPTV) streaming services broadcasting live TV channels, movies, series, and video-on-demand content. Our service requires a stable internet connection and compatible devices.

We offer various subscription plans with different durations and features. All service details, including channel lists and content availability, are subject to change without prior notice.

To access our IPTV service, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete registration information
• Maintain the confidentiality of your login credentials
• Use the service only for personal and non-commercial purposes
• Not share your account with unauthorized users

You are responsible for all activities that occur under your account. We recommend taking advantage of our free trial before purchasing a subscription.

You agree to use our service only for lawful purposes. You may not:

• Redistribute, resell, or commercially exploit our content
• Use the service to violate any local, national, or international law
• Attempt to reverse engineer, hack, or compromise our systems
• Share login credentials with third parties
• Use automated tools to access our service
• Interfere with or disrupt our servers or networks

Violation of these terms may result in the immediate suspension or termination of your account without a refund.

All content provided by our IPTV service, including but not limited to TV channels, movies, series, logos, and software, is protected by copyright and other intellectual property laws.

Helvetia IPTV and our content licensors retain all rights to the content. You are granted a limited, non-exclusive license to access and view the content solely for personal use during your active subscription period.

Subscription fees are processed via secure payment gateways including PayPal, Stripe, and direct bank transfers. All payments are non-refundable as outlined in our Refund Policy.

Subscription periods begin immediately upon payment confirmation. We do not provide prorated refunds for unused subscription time if you cancel your account.

We strongly encourage the use of our free trial to assess service quality before purchase.

While we strive to maintain 99.9% uptime, IPTV services are dependent on internet connectivity and may experience interruptions due to:

• Network maintenance or upgrades
• Internet service provider issues
• Content licensing changes
• Technical difficulties beyond our control

We provide 24/7 technical support to promptly resolve service issues.

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy and applicable Swiss data protection laws.

We implement industry-standard security measures to protect your personal information and payment details.

Our IPTV service is provided "as is" and "as available" without warranties of any kind. We do not warrant:

• Uninterrupted or error-free service
• Compatibility with all devices or internet connections
• Availability of specific content or channels
• Freedom from viruses or other harmful components

Helvetia IPTV will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our service
• Service interruptions or technical issues
• Accuracy or availability of content
• Unauthorized access to your account

Our total liability is limited to the amount paid for your current subscription period.

We reserve the right to suspend or terminate your access to our service at any time for violation of these terms, non-payment, or any other reason at our sole discretion.

Upon termination, your right to access the service ceases immediately, and no refund will be provided for unused subscription time.

These Terms of Use are governed by Swiss law. Any dispute arising from these terms or your use of our service shall be resolved in the courts of Switzerland.

If you access our service from outside Switzerland, you are responsible for compliance with the local laws of your jurisdiction.

For questions regarding these Terms of Use or our service, please contact our 24/7 support team via WhatsApp or our website chat.

We aim to respond to all inquiries within 24 hours.